I am fond of reminding those in my audience that decisions don’t have answers. They have outcomes. In most cases, these outcomes will not be exactly what you are expecting. Even if you watch the sandwich artist make your cold cut combo at Subway, for instance, you may still end Read more…
The phrase, “knowledge is power” is commonly attributed to Sir Francis Bacon in the 1600’s. Regardless of its origin, some people interpret this statement as an entreatment to collect information for the purposes of building control and influence. After all, if you know it and someone else doesn’t, you have Read more…
Casey, a young colleague of mine, complained recently that her supervisor continually makes decisions about issues he has delegated to her. This includes such things as spending her budget and forgetting to tell her and making commitments on her time and letting her know after it’s already been scheduled. Since Read more…
